Consumer Information

The US and State of NH Department of Education requires numerous federal reporting and disclosure requirements for information from various administrative areas of higher education institutions. In order to make this information readily available, we have created the following page and contact to provide quick access to this data/information.

Family Educational Right and Privacy Act (FERPA)

In compliance with FERPA, it is the policy of NH MEP to protect the educational/academic records of its current and former students. All personally identifiable information in a student’s education record is considered confidential.

Under FERPA guidelines, NH MEP will not generally disclose personally identifiable information from an eligible student’s education records to a third party unless the eligible student has provided written consent. In order to give written consent, an “Authorization for Release of Records” form will need to be filled out. A copy of the form can be obtained by contacting our office at 603-226-3200 or info@nhmep.org.

Exceptions to FERPA Guidelines

There are a number of exceptions to FERPA’s prohibition against non-consensual disclosure. Listed below is information regarding some of these exceptions where the college may disclose personally identifiable information without the consent of the student.

• Between NH MEP officials including but not limited to teachers, administrators and other professional staff that have been determined by NH MEP to have a “legitimate educational interest.”
• Between NH MEP and other schools/colleges in which the eligible student seeks or intends to enroll. NH MEP will make a reasonable attempt to notify the student in advance of making the disclosure, unless the student has initiated the disclosure.
• When the disclosure is connected to financial aid for which the student has applied or which the student has received, if the information is necessary for such purposes as to: determine the eligibility for the aid; and/or enforce the terms and conditions of the aid.
• When the disclosure is to the parents of a “dependent student”. Generally, if either parent has claimed the student as a dependent on the parent’s most recent year’s income tax statement, NH MEP may disclose the educational records to the parents.
• In connection with a health or safety emergency of the student, NH MEP may disclose information to appropriate parties including parents.
• If the student is under 21 years of age and is found in violation of any Federal, State, or local law, or of any rule or policy of the institution, governing the use or possession of alcohol or a controlled substance, NH MEP may disclose information to the parents of the student.
• Authorized federal and state officers as identified in Section 438. (b)(3) of Public Law 93-380.
• The President and Director of Operations are the only NH MEP officials who may release FERPA records and information without eligible student consent.

Additional Policies:

Admissions:
NHMEP training events/courses are open to the public. Currently, prospective trainees can register for courses on NHMEP’s website or by contacting us directly via phone, 603-226-3200, or email, info@nhmep.org.

Transfer of Credit(s):
Given the type and length of training offered, NHMEP does not offer transferring of credits.

Registration Period:
NHMEP can be categorized as a rolling admission. Course registration can done at any time, up until the course has started or is at max capacity. There are no predefined terms or periods.

Course Descriptions and Fee’s:
Latest course information can be found on our website NHMEP.org or by contacting us at info@nhmep.org or 603-226-3200.

Grading System:
The Trainer and course topic determines the appropriate grading scale. Please see the course syllabus/flyer for current grading system.
See grading categories for further information:
Continuing Study (CS): Continuing study courses are non-graded, and students earn a “CS” for their time and participation.
Certificate (CT): Certificate courses are non-graded, and students earn a certificate “CT” for their time and participation. These courses require more participation and demonstration of topics learned, when compared to “CS” courses.
Academic Failure (AF): An “AF” is an instructor-initiated failure based on poor performance. It is intended for students that have not demonstrated progress and/or a commitment to succeeding in the course.
Policy Failure (PF): A “PF” is an instructor-initiated failure for reasons other than poor performance. Ex/ unsafe acts, harassment, etc.
Withdrawal (W): A “W” is a student-initiated withdrawal from a course at any time prior to completion of the drop deadline (50% of the course). This can be initiated by the instructor if the student, because of extenuating circumstances, is unable to initiate the process (ex/ catastrophic illness or injury).

Refund/Withdrawal Policy:
Students will have seven (7) calendar days from the designated start date of the course to withdraw for a full refund. If the seventh (7th) calendar day falls on a weekend or holiday, the drop refund date will be the first business day following the weekend or holiday.
Exception: students in courses that meet for two (2) days or fewer must drop twenty-four (24) hours before the start of the first (1st) day of the class in order to get a 100% refund.

Complaint Process:
The individual with a complaint is encouraged to contact NH MEP leadership at info@nhmep.org to arrange a meeting. This communication and meeting will be confidential and considered an informal review or discussion of the incident. If a resolution cannot be reached through these informal means, a formal investigation will be launched, with the permission and written request of the complainant. Every attempt will be made to maintain the anonymity of the individuals involved, and each complaint will be handled as confidentially and expeditiously as possible.