“The major issue that had been getting more difficult for us over the last 15 years was, customers wanted things faster,” said Turner Hansel, President of Filtrine. “So we looked into our processes to see where we can cut down our time. We found out engineering was holding things up.” They needed to cut 2 weeks out of engineering but how to do that?

“We looked at our operation as if it was a manufacturing facility rather than greenhouse,” said Mike Goyette, Operations Manager for Pleasant View Gardens. “So out of necessity to improve our operating margin, we needed to look at how we do our work more efficiently and more effectively with better balance.”